Throughout this notice, we will refer to the Zenzic Estate Planning Service as “Zenzic,” and Zenzic will serve as the controller of your personal data (“Personal Data”).

At Zenzic, we are dedicated to safeguarding the confidentiality and security of your Personal Data.

This document is our official “Privacy Notice” and outlines how we handle the Personal Data that we gather and receive about you.

Contact If you require assistance or have questions regarding our Privacy Notice, please do not hesitate to contact our Data Champion, whose contact details are provided below:

Data Champion 
Zenzic Capital 
2 London Wall Place 
London EC2Y 5AU

Telephone: +44 20 3 818 9230
Email: info@zenziccapital.com

If you have any concerns about how we collect, share, or use your Personal Data, please reach out to us using the contact information above.

If you are dissatisfied with our response, you have the right to file a complaint with the Information Commissioner. You can do this through their website at www.ico.gov.uk or at:

Wycliffe House 
Water Lane 
Wilmslow 
Cheshire SK9 5AF

Tel: 0303 123 1113

Individual Rights We have summarized your rights concerning your Personal Data below:

1. The right to be informed
   • You have the right to receive clear, transparent, and easily understandable information about how we use your Personal Data and your rights. This is why we provide this Privacy Notice.
2. The right of access
   • You have the right to access your Personal Data, if we process it, and other relevant information that helps you understand why and how we use your data, ensuring that we do so lawfully.
3. The right to rectification
   • You can request the correction of your Personal Data if it is inaccurate or incomplete.
4. The right to be forgotten
   • You can request the deletion or removal of your Personal Data if there is no compelling reason for us to continue using it. This right is not absolute; we may have legal obligations to retain certain information.
5. The right to restrict processing
   • In certain situations, you can request to “block” or suppress the further use of your information, while we still maintain it for reference. This ensures your request is respected in the future.
6. The right to data portability
   • You can obtain a copy of some of the Personal Data we hold on you and are entitled to reuse or share it for your purposes.
7. The right to object
   • You have the right to object to certain types of processing, including direct marketing, which we will not do without your prior consent.

Correspondence 

We may contact you through various communication channels, such as telephone, mail, email, text (SMS) message, instant messaging, or other electronic means. We may record some telephone calls and electronic communications for regulatory purposes.

All communication recordings are securely stored in accordance with our retention policies and applicable laws. Access to these recordings is restricted to individuals with a legitimate need to access them for the purposes outlined in this Privacy Notice.

Personal Data 

The types of Personal Data we may hold about you include:

• Name
• Contact details, including email addresses and phone numbers
• Age or date of birth
• Passport number and passport photo page
• Photocard driving license
• National identity card and numbers
• Specialized licenses (e.g., shotgun or firearms certificate)
• Pension or tax documents
• Utility bills
• Bank or credit card statements
• Gender
• Occupation

Please note that we do not hold any special categories of Personal Data about you.

Most of the information we have about you is provided by you or your company or agent on your behalf in connection with transactions or business relationships. You or someone acting on your behalf may provide us with Personal Data through various communication channels, such as phone, email, and text, for reasons including:

• Your role within a company that we provide services, product information, or financing to, where we need your personal information to perform “know your customer” and related due diligence checks.
• Requesting contact from a Zenzic representative.
• Engaging in business with us as a representative of a company, where we need a contact person for relationship administration and/or financing contracts.
• Periodically verifying the Personal Data we hold about you with third parties (e.g., anti-fraud agencies) to ensure its accuracy and completeness.

Processing 

We may use your Personal Data for various purposes, including but not limited to:

• Verifying your identity and complying with legal, compliance, audit, and regulatory requirements.
• Providing the information, products, and services you request from us.
• Administering our relationship with you while you represent a client, counterparty, or other entity engaged in business with us and communicating with you in relation to these relationships.
• Investigating any complaints you may make.
• Providing evidence in disputes or anticipated disputes between you and us.
• Training our staff.
• Monitoring the quality of our products and services.

The Legal Basis 

The legal basis for processing your Personal Data depends on the purpose for which we process it.

• When a company you are employed by or represent is involved in a financing transaction with us, we may process your Personal Data to enter into, perform, and administer such a transaction.
• We may also process your Personal Data to comply with legal obligations, including anti-money laundering, terrorism prevention, and sanctions screening checks, complaints, investigations, or litigation and disputes.
• If you use our website, we will process your Personal Data collected via cookies in line with our Cookie Policy.
• We have a legitimate interest to process your Personal Data for various purposes, including communications, relationship and contract management with a company you are associated with or represent, internal business purposes (e.g., business and disaster recovery, document retention/storage, IT service continuity), and, with your permission, providing information about products and services of interest to the company you are employed by or represent. We will always seek your consent to process Personal Data when legally required.

Disclosure and Sharing 

We may use and share your Personal Data with other companies within the Zenzic Group to:

• Provide products or services to the company you represent or are employed by.
• Administer financing transactions we enter into with third parties, such as the company you represent or are employed by.
• Verify or correct information we have about you.
• Prevent fraud, money laundering, terrorism, and other crimes.
• Comply with the law, including sharing your Personal Data with the police or fraud agencies when necessary to prevent fraud.
• Audit our business.
• Provide you with information about the Zenzic group and products and services of interest.
• Fulfill other business purposes, such as product development and website administration.

We may also share your Personal Data with our professional advisers, who assist us in entering and administering transactions and providing services to our clients. For example, we may share your Personal Data to comply with the law or rules of regulatory bodies that apply to Zenzic.

When we share your Personal Data with third parties providing business services, we ensure they take appropriate measures to protect your Personal Data and only use it for the intended purposes.

Other reasons for sharing your Personal Data with third parties may include, but are not limited to:

• Enforcing agreements with the company you represent or are employed by.
• Protecting the rights, property, or safety

Amendments to this Privacy Notice 

We may amend this Privacy Notice at any time. If we make any material change in how we collect your Personal Data, or how we use or share it, we will prominently post notice of the changes on our website. 

Governing law 

This Privacy Notice shall be governed by and construed in accordance with English law and you agree to submit to the non-exclusive jurisdiction of the English Courts.